Thank you for choosing Contour Femme LLC! We hope you are satisfied with your purchase. If you are not completely satisfied with your order, please see our refund and return policy below.
- Return Eligibility
All returns must be initiated within 30 days of receiving your order.
Products must be unused, with original tags and packaging. Used products will not be accepted.
Certain items may not be eligible for return if they are not in their original, unopened condition. Please check the product description before purchasing. - How to Return
Please contact our customer service team with your order number and reason for return.
We will provide you with a return confirmation and return address.
Please ensure the product is securely packaged to prevent damage during shipping. - Refund Processing
Once we receive your return and confirm its condition, we will process your refund within 3-5 business days.
The refund amount will be credited back to your original payment method. Please note that bank processing times may vary. - Shipping Costs
Original shipping costs are non-refundable unless the item is defective or incorrect.
Return shipping costs are the responsibility of the customer unless the item is incorrect or defective. - Exchange Policy
If you wish to exchange an item, please return the item and place a new order. We recommend doing this as soon as possible to ensure you receive the desired item.
Thank you for your support of Contour Femme LLC! We look forward to providing you with the best shopping experience.